Lenox Hill Radiology (LHR) offers a comprehensive Patient Portal designed to provide patients with secure and convenient access to their medical imaging records. This online platform allows users to view their exam history, access radiology reports, and view images captured during their visits. This article provides an in-depth guide on accessing the Patient Portal, including login procedures, registration steps, and answers to frequently asked questions.
Accessing the Lenox Hill Radiology Patient Portal
To access your medical imaging records through LHR’s Patient Portal, follow these steps:
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Visit the Patient Portal Website: Navigate to the official LHR Patient Portal at www.radnet.com/lenox-hill-radiology/for-patients/patient-portal.
Choose Your Access Method:
Existing Users: If you have already registered, enter your login credentials to access your account.
New Users: If you are a first-time user, you will need to create a new account.
Registration Process for New Users
Creating a new account on the LHR Patient Portal is straightforward:
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Initiate Registration: On the Patient Portal page, click on the option to create a new account.
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Provide Personal Information: Enter the required details, including your full name, date of birth, and contact information.
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Set Up Login Credentials: Choose a username and a strong password for your account.
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Verify Your Identity: You may be asked to answer security questions or verify your identity through an email confirmation.
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Complete Registration: Follow the on-screen instructions to finalize the registration process.
Once registered, you can log in to the Patient Portal to access your medical imaging records.
Using the Portal Pass iCode
During your visit to LHR, you may receive a Portal Pass iCode. This unique code allows you to quickly access your recent exam without creating a full account:
Access the Patient Portal: Go to the Patient Portal website.
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Enter the iCode: Locate the section for Portal Pass iCode access and input your code.
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View Your Exam: You will be directed to your recent exam’s details.
Note that using the iCode provides limited access. For comprehensive access to your complete exam history, it’s recommended to create a full account .
Features of the Patient Portal
The LHR Patient Portal offers several features to enhance your healthcare experience:
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Appointment Scheduling: Schedule your imaging appointments online at your convenience.
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Report Access: View reports sent from the radiologist to your referring provider.Image Viewing: Access and view images captured during your visits.
Frequently Asked Questions (FAQs)
1. Do I need a referral for my exam?
Yes, referrals are required for all exams except for screening mammograms.
2. How can I obtain my medical records or reports?
You can access your medical records and reports through the Patient Portal. For printed copies, visit any LHR location with your photo ID.
3. Can my results be read over the phone?
To remain HIPAA compliant, LHR cannot read results over the phone.
4. How long will it take for my doctor to receive my results?
Routine imaging report turnaround time is typically 2-5 business days.
5. What are the hours for X-ray services, and do I need an appointment?
X-rays are performed on a walk-in basis, so no appointment is necessary. Hours may vary by location.
6. What payment methods are accepted?
LHR accepts Visa, MasterCard, Discover, CareCredit, checks, and cash. All copayments, coinsurance, and deductibles are due at the time of service.
7. Do you offer payment plans?
While LHR does not offer payment plans, they accept CareCredit as an alternative payment option.
8. How do I pay my bill?
You can pay your bill online using LHR’s secure payment system.
9. Can I request a female technologist for my exam?
Yes, certain exams are always performed by female technologists. For other exams, you may request a female technologist by contacting LHR.
10. What are the masking policies at LHR centers?
Masks are currently optional at all imaging centers.
Contact Information
For additional assistance or inquiries:
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Phone: 212-772-3111
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Website: www.radnet.com/lenox-hill-radiologyRadNet+7RadNet+7RadNet+7
The Lenox Hill Radiology Patient Portal is a valuable tool that empowers patients by providing easy access to their medical imaging information.