MyVirginiaMason Patient Portal

Virginia Mason Franciscan Health (VMFH) offers patients a secure and convenient way to manage their health care through the MyVirginiaMason patient portal. This online platform provides 24/7 access to personal health records, appointment scheduling, communication with care teams, and more. This comprehensive guide will walk you through the features, registration process, login procedures, and frequently asked questions about MyVirginiaMason.

MyVirginiaMason Patient Portal

MyVirginiaMason is an online patient portal that allows you to:​

  • Schedule and request select appointments​

  • View lab, radiology, and pathology results​

  • Access visit summaries​

  • Review current prescriptions and request refills

  • Securely message your care team​

  • Pay bills​

  • Access summaries of your allergies, clinical notes, immunizations, and medical issues​

How to Register for MyVirginiaMason

Enrolling in MyVirginiaMason is a straightforward process:

  1. In-Person Enrollment: During your next clinic appointment, ask your provider or a member of your care team to assist you with the enrollment process.​

  2. Over-the-Phone Enrollment: You can also enroll by calling the MyVirginiaMason support line at 800-276-8807.​

To complete the registration, you’ll need to provide proper identification, such as:​

  • Driver’s license

  • State-issued ID

  • U.S. Military ID​

  • Virginia Mason Staff ID​

  • Passport

  • Other legal documents accompanied by a valid picture ID​

Logging into MyVirginiaMason

Once registered, you can access your account by:​

  1. Visiting the Login Page: Navigate to the MyVirginiaMason Patient Portal

  2. Entering Your Credentials: Input your username and password.​

  3. Accessing Your Account: Click the “Log In” button to view your health records and utilize the portal’s features.​

For mobile access, download the HealtheLife app by Cerner Corporation from the Apple App Store or Google Play Store. After installing, search for “HealtheLife” to find the app.

Features of MyVirginiaMason

MyVirginiaMason offers a variety of features to enhance your health care experience:​

  • Appointment Scheduling: Schedule and request select appointments at your convenience.​

  • Lab Results Access: View lab, radiology, and pathology results, typically available 24 hours after being entered into your electronic medical record.​

  • Visit Summaries: Access summaries of your visits to keep track of your medical history.

  • Prescription Management: Review current prescriptions and request refills online.​

  • Secure Messaging: Communicate securely with your care team for non-urgent medical questions.​

  • Bill Payment: Pay your medical bills online through the portal.​

  • Health Summaries: Access summaries of your allergies, clinical notes, immunizations, and medical issues.

Frequently Asked Questions (FAQs)

1. What is MyVirginiaMason and how will it benefit my health care?

MyVirginiaMason allows you to go online to request appointments, schedule select appointments yourself, view lab results, send secure messages to your care teams, request prescription renewals, and see a summary of medications, allergies, immunizations, and medical issues.

2. How do I sign up for MyVirginiaMason?

You can enroll in MyVirginiaMason while visiting Virginia Mason for an appointment or over the phone. Speak with your provider or a member of your care team to start the enrollment process.

3. What do I need to enroll in MyVirginiaMason?

Enrolling in MyVirginiaMason will take less than five minutes, and your provider’s office will have much of the information needed. You will need to have proper identification with you to enroll. Acceptable forms of ID include:​

  • Driver’s license​

  • State-issued ID​

  • U.S. Military ID

  • Virginia Mason Staff ID

  • Passport

  • Marriage license (must be accompanied with a valid picture ID)

  • Divorce decree (must be accompanied with a valid picture ID)

  • Adoption papers (must be accompanied with a valid picture ID)​

  • Social security card (must be accompanied with a valid picture ID)

  • Birth certificate (must be accompanied with a valid picture ID)​

4. Is there a fee to use MyVirginiaMason?

MyVirginiaMason is a free service offered to our patients.

5. What if I didn’t receive my invitation email?

Please check your spam or junk mail folders in your email account.