The Moffitt Cancer Center Patient Portal, known as MyMoffitt Patient Portal, is a secure online platform that allows patients to manage their healthcare conveniently and efficiently. Whether you’re checking lab results, communicating with your care team, or managing appointments, MyMoffitt puts your health information right at your fingertips.
In this guide, we’ll walk you through everything you need to know about the portal — from logging in and registering, to accessing important FAQs.
MyMoffitt Patient Portal
The MyMoffitt Patient Portal is a digital tool designed to improve the patient experience at Moffitt Cancer Center. It enables patients to securely access their medical records, request prescription refills, message providers, view upcoming appointments, and more — all from their phone, tablet, or computer.
Moffitt’s portal is powered by Cerner’s HealtheLife platform, which ensures HIPAA-compliant security and ease of use.
Key Features of the MyMoffitt Patient Portal
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Secure Messaging: Communicate directly with your care team
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Appointment Management: View, schedule, or cancel upcoming visits
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Test Results: Access lab and diagnostic test results as soon as they’re available
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Medication Tracking: Request prescription renewals or see current medications
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Medical Records: Review clinical notes, visit summaries, and more
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Billing Information: View and pay bills online
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Educational Resources: Learn more about diagnoses, treatments, and wellness tips tailored to your care
How to Log In to the MyMoffitt Patient Portal
If you’re already registered, logging in is easy. Follow these steps:
Login Instructions:
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Visit the MyMoffitt Patient Portal login page.
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Enter your Username (usually your email address).
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Input your Password.
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Click “Sign In.”
💡 Tip: Bookmark the login page for quicker access next time.
If you’ve forgotten your password or username, click the “Forgot Username or Password?” link on the login page and follow the prompts to recover your credentials.
How to Register for the MyMoffitt Patient Portal
If you’re a new patient or haven’t signed up for the portal yet, here’s how to get started:
Step-by-Step Registration:
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Go to the Registration Page
Visit https://my.moffitt.org and click on “Sign Up Now.” -
Enter Required Information
You’ll need to provide:-
Your First and Last Name
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Date of Birth
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Medical Record Number (MRN) – This is provided during your first visit
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Email Address and Phone Number
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Verify Your Identity
For security, you may be asked to verify your identity via a secure code sent to your phone or email. -
Create Your Account
Set a username and password. Your password must meet security criteria (usually a mix of uppercase, lowercase, numbers, and symbols). -
Agree to Terms of Use
Review and accept the terms and conditions to activate your account.
Once your account is set up, you can log in anytime at https://my.moffitt.org.
Accessing MyMoffitt via Mobile App
Moffitt’s patient portal is also accessible through the HealtheLife app, available on:
To Use the App:
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Download HealtheLife.
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Search and select Moffitt Cancer Center.
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Log in using your MyMoffitt username and password.
The app provides the same functionality as the web version, with the added convenience of mobile access.
Frequently Asked Questions (FAQs)
1. What if I forget my password?
Click on “Forgot Password?” on the login page and follow the steps to reset it using your registered email address or phone number.
2. Is there a fee to use the portal?
No. The MyMoffitt Patient Portal is a free service provided to all Moffitt Cancer Center patients.
3. Can I access the portal on behalf of a loved one?
Yes, proxy access is available. You can request proxy access for a spouse, parent, or child by filling out a consent form during a clinic visit or contacting the portal support team.
4. How soon will I see test results?
Most test results are available in the portal within 24–48 hours. Some may be posted immediately depending on the type of test.
5. Who do I contact if I have trouble logging in?
For technical assistance, you can reach the MyMoffitt Portal Support Team at:
📞 1-888-663-3488 (Press 3 for portal support)
📧 Or visit https://moffitt.org and use the live chat option.
6. Can I make payments through the portal?
Yes. The portal allows you to view outstanding balances and make payments securely through the online billing section.
7. Is my information safe?
Absolutely. The MyMoffitt Patient Portal uses secure encryption technology to protect your personal health data. It is fully compliant with HIPAA privacy regulations.
8. What if I no longer want to use the portal?
You can deactivate your account at any time by calling the support team. Deactivation will not affect your medical care.
Why Use the MyMoffitt Patient Portal?
For cancer patients and their families, access to timely, accurate medical information is critical. The MyMoffitt Patient Portal empowers users by giving them real-time access to their healthcare records and direct communication with their care team. It reduces administrative stress and helps patients feel more in control of their care journey.
Conclusion
The MyMoffitt Patient Portal is more than just a digital tool—it’s a direct connection to your healthcare team, offering peace of mind, transparency, and convenience during what is often a challenging time. Whether you’re scheduling an appointment, viewing test results, or sending a message to your provider, MyMoffitt simplifies the process and helps you stay informed and empowered.
To log in or register, visit https://my.moffitt.org and take the next step toward managing your care with confidence.