Healthcare is becoming more patient-centered than ever before, and digital access to medical records is at the forefront of that transformation. The Covenant Health Patient Portal, powered by MyChart, is designed to give you secure, round-the-clock access to your personal health information. Whether you’re booking an appointment, viewing test results, or messaging your provider, the portal helps you manage your health with ease from your computer or smartphone.
This comprehensive guide will walk you through everything you need to know about registering for the Covenant Health Patient Portal, logging in, and taking advantage of all the tools it offers.
Covenant Health Patient Portal
The Covenant Health Patient Portal is a secure online platform that provides patients with easy access to their medical records and care management tools. Built on the MyChart platform, it connects patients to their healthcare providers, enabling them to manage appointments, communicate with doctors, and much more—all in one place.
Key Features:
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View test results in real-time
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Send secure messages to your care team
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Request medication refills
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Schedule or cancel appointments
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Access visit summaries and discharge instructions
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Pay bills and review insurance information
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Update your personal profile
How to Register for the Covenant Health Patient Portal
Option 1: Sign Up with an Activation Code
If you’ve recently visited a Covenant Health location, you may have received an activation code via your email or printed on your After Visit Summary.
Steps:
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Go to the Covenant Health Patient Portal: https://mychart.covenanthealth.com
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Click “Sign Up Now”
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Enter your activation code, date of birth, and ZIP code
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Create a username and password
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Choose your security questions
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Accept the terms and complete registration
Option 2: Sign Up Without an Activation Code
If you don’t have a code, you can still create an account by verifying your identity online.
Steps:
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Click “Sign Up Online” under the “No Activation Code?” section
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Provide your full name, date of birth, address, and contact information
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Answer identity verification questions (via Experian or similar system)
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Set up your login credentials and security settings
How to Log In to the Covenant Health Patient Portal
Once registered, logging into your patient portal is simple:
Steps:
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Enter your MyChart Username and Password
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Click “Sign In”
If you forget your password or username, click the appropriate link (“Forgot Username?” or “Forgot Password?”) on the login screen to recover your account.
What You Can Do Inside the Portal
Once logged in, you’ll find a wide range of features and tools at your fingertips:
✅ Test Results
Get instant access to lab, imaging, and pathology reports—often before your provider contacts you.
✅ Secure Messaging
Communicate with your healthcare providers for non-urgent questions or clarifications.
✅ Appointment Scheduling
Book new appointments, check availability, and reschedule or cancel visits.
✅ Medication Refills
View current prescriptions and request refills with just a few clicks.
✅ Billing and Insurance
Make payments online, view itemized statements, and update insurance information.
✅ Health Summary
Access a comprehensive view of your health history, immunizations, allergies, and medications.
✅ Proxy Access
Parents or caregivers can manage accounts for minors or dependents by requesting proxy access.
Mobile Access Through the MyChart App
You can manage your health on-the-go with the MyChart mobile app, available for download from:
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Apple App Store
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Google Play Store
Once installed, select “Covenant Health” as your provider and log in using your MyChart username and password.
Privacy and Security
The Covenant Health Patient Portal adheres to HIPAA guidelines, ensuring that your personal health information is safe and secure. The platform uses:
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Data encryption
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Secure login protocols
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Two-step verification (optional)
Frequently Asked Questions (FAQs)
Q1: Do I have to pay to use the patient portal?
A: No, the Covenant Health Patient Portal is a free service offered to all patients.
Q2: I forgot my password. What should I do?
A: Visit the login page and click “Forgot Password?”. Follow the prompts to reset it using your email or phone number.
Q3: Can I access the portal for my child or elderly parent?
A: Yes. You can request proxy access to manage another person’s health records. This is common for parents or caregivers.
Q4: How soon are test results posted?
A: Most test results are available within 24–72 hours after completion, depending on the type of test.
Q5: Is the portal available 24/7?
A: Yes, the portal can be accessed at any time from any internet-enabled device.
Q6: Can I cancel an appointment through the portal?
A: Yes. Navigate to the “Appointments” tab and select the one you want to cancel. Follow the cancellation prompts.
Q7: How do I update my insurance details?
A: Log into your account and go to “Personal Information” > “Insurance” to add or edit your information.
Q8: What if I experience technical issues?
A: For technical support, call the MyChart Help Desk at 1-865-374-3820 or email the Covenant Health IT support team.
Q9: Will I still get paper statements?
A: By default, you’ll continue to receive paper statements, but you can opt into paperless billing through your portal settings.
Q10: Is the portal available in Spanish or other languages?
A: Yes. You can change the display language in your account settings to Spanish and other supported languages.
Final Thoughts
The Covenant Health Patient Portal is more than just a digital record—it’s your personalized hub for managing healthcare efficiently and securely. Whether you’re checking test results, messaging your physician, or paying a bill, it simplifies your healthcare journey.
If you haven’t already registered, visit https://mychart.covenanthealth.com today to sign up and take control of your health like never before.