In the digital age, having quick and secure access to your health information is essential. UCLA Health offers patients a powerful online tool called myUCLAhealth, a patient portal that allows you to manage your health anytime and anywhere. With features ranging from messaging your doctor to reviewing test results, the myUCLAhealth portal empowers patients with information and access.
In this article, we’ll cover everything you need to know about the myUCLAhealth portal, including how to register, how to log in, features, and answers to frequently asked questions.
myUCLAhealth
myUCLAhealth is UCLA Health’s secure, HIPAA-compliant online platform that gives patients direct access to their personal health information. Powered by Epic’s MyChart, the portal is designed to improve communication between patients and their healthcare teams.
Through this portal, you can:
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View your medical records and test results
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Communicate securely with your provider
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Request prescription refills
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Schedule and manage appointments
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Pay bills and view account balances
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Access telehealth appointments
How to Register for myUCLAhealth
There are multiple ways to sign up for myUCLAhealth:
✅ Option 1: Using an Activation Code
If you’ve recently visited a UCLA Health facility:
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You may receive an activation code by email or printed on your visit summary.
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Go to https://my.uclahealth.org.
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Click “Sign Up Now”.
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Enter your activation code, date of birth, and zip code.
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Create a username and password.
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Set up your security questions.
✅ Option 2: Without an Activation Code
If you don’t have an activation code:
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Visit https://my.uclahealth.org.
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Click “Sign Up Now” and select “Sign up online” without a code.
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You’ll be asked to provide:
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Name
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Date of birth
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Address
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Email
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Last 4 digits of your Social Security number (if available)
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After identity verification, you’ll receive a confirmation email to complete registration.
✅ Option 3: Request In-Person
Ask a UCLA Health staff member at your next visit to help you register. They can provide an activation code or assist with portal setup directly.
How to Log In to myUCLAhealth
Once your account is set up, logging in is simple:
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Go to the official login page: https://my.uclahealth.org
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Enter your myUCLAhealth username and password.
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Complete 2-Step Verification via your registered email or mobile phone.
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You’ll be redirected to your personalized patient dashboard.
💡 Tip: You can also download the MyChart mobile app, select UCLA Health as your provider, and log in from your smartphone or tablet.
Features of myUCLAhealth Portal
Here’s what you can do after logging in:
📋 Medical Records Access
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View test results
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See clinical notes
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Review past visits
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Monitor immunizations and allergies
💬 Secure Messaging
Send and receive private messages from your care team, including questions about medications or lab results.
📅 Appointments
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Schedule in-person or video visits
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View upcoming and past appointments
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Check-in online before your visit
💊 Prescription Refills
Request refills and track medications. You can also see your medication history and dosages.
🧾 Billing & Payments
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View billing statements
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Pay balances online
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Set up payment plans if needed
📹 Telehealth Access
Join video visits with doctors through a secure connection, saving time and travel.
🧑👧 Proxy Access
Parents or caregivers can manage another person’s health (e.g., a child or elderly parent) through proxy access.
Mobile Access via App
The MyChart app is available on:
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Apple App Store
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Google Play Store
To use it:
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Download and open the app.
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Select UCLA Health from the list of healthcare organizations.
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Log in with your myUCLAhealth credentials.
Forgot Your Login Info?
If you forget your username or password:
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Click on “Forgot Username?” or “Forgot Password?” on the login page.
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Follow the instructions to recover your account via your registered email or phone.
If you continue to experience issues, call UCLA Health MyChart Support at (855) 364-7052, available 24/7.
Frequently Asked Questions (FAQs)
1. Is myUCLAhealth free to use?
Yes, it’s a free service for all UCLA Health patients.
2. Who can sign up for myUCLAhealth?
Any patient of UCLA Health can create a portal account. You must have had at least one appointment or service at a UCLA Health facility.
3. Is my information secure?
Absolutely. myUCLAhealth uses encryption, firewalls, and two-factor authentication to protect your personal health information in compliance with HIPAA regulations.
4. Can I use the portal to get test results?
Yes, most test results are available in the portal as soon as they’re finalized. Some sensitive tests may be delayed until your provider reviews them with you.
5. What is proxy access, and how do I request it?
Proxy access allows you to manage someone else’s healthcare through your portal account—ideal for parents or caregivers. To request it:
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Log in and go to “Menu” > “Request Proxy Access”
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Or speak with a staff member at your next appointment
6. Can I cancel or reschedule appointments?
Yes, log in to your portal, navigate to “Appointments,” and select the visit you wish to cancel or reschedule. Options vary depending on the appointment type.
7. How soon can I message my doctor?
Messages are typically answered within 1–2 business days. For urgent needs, always call your clinic or 911 in emergencies.
8. What if I move or change providers?
If you’re still with UCLA Health, you can update your address and insurance info within the portal. If you switch providers, your myUCLAhealth access will remain active for historical reference, but real-time features may be limited.
Tips for Using myUCLAhealth Efficiently
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Enable Notifications: Get alerts for new test results, messages, or upcoming appointments.
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Use eCheck-In: Save time at the clinic by completing check-in tasks online.
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Review After Visit Summaries (AVS): Helpful for remembering treatment plans, follow-up needs, and provider instructions.
Support and Contact
If you need technical help:
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Call: (855) 364-7052
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Email: myuclahealthsupport@mednet.ucla.edu (if available)
Final Thoughts
The myUCLAhealth patient portal provides powerful tools for UCLA Health patients to stay engaged, informed, and in control of their care. With round-the-clock access, secure messaging, test results, and telehealth services, it’s a convenient bridge between you and your healthcare provider.
Whether you’re managing chronic conditions, preparing for a visit, or simply reviewing your immunization history, myUCLAhealth puts everything you need in one accessible location.
Sign up today at https://my.uclahealth.org and experience the convenience of modern healthcare management.