UVA Health Patient Portal

In today’s digital world, healthcare providers are embracing technology to enhance patient engagement and care quality. The UVA Health Patient Portal is a prime example, offering University of Virginia Health patients easy access to medical records, test results, appointment scheduling, and secure communication with healthcare teams—all from the comfort of their home or on the go.

Whether you’re a long-time UVA Health patient or new to the system, this guide will walk you through how to register, log in, and make the most of the UVA Patient Portal.]

UVA Health Patient Portal

The UVA Health Patient Portal—also known as MyChart—is a secure online platform provided by UVA Health that lets patients conveniently manage their health information. Powered by Epic Systems, the portal serves as a personal health dashboard where users can stay informed, connected, and involved in their healthcare journey.

Features of the UVA Patient Portal

  • View Lab and Test Results: Access results as soon as they are released.

  • Schedule or Manage Appointments: Book or cancel visits with primary care doctors, specialists, or clinics.

  • Message Your Care Team: Send and receive secure messages from your healthcare providers.

  • Request Prescription Refills: Submit refill requests and view current medications.

  • Access Visit Summaries: Review notes, diagnoses, and after-visit instructions.

  • Pay Bills Online: Review statements and make secure payments.

  • Check Immunization and Allergy Records: Easily access important health history.

  • Connect to Proxy Accounts: Manage health information for dependents or family members.

How to Register for the UVA Patient Portal (MyChart)

Option 1: Register with an Activation Code

After your visit to a UVA Health facility, you may receive an activation code via email or on your printed after-visit summary. Use this code to register.

Steps:

  1. Go to the UVA Health Patient Portal at www.uvamychart.org.

  2. Click on the “Sign Up Now” button.

  3. Enter your activation code, date of birth, and zip code.

  4. Create your username and password following the security requirements.

  5. Agree to the terms and conditions and click Submit.

  6. You’ll receive a confirmation email to complete setup.

Option 2: Self-Signup Without an Activation Code

If you don’t have an activation code, you can still enroll by verifying your identity online.

Steps:

  1. Visit www.uvamychart.org.

  2. Click “Sign Up Now” and then choose “Sign up online” (without an activation code).

  3. Provide personal information such as:

    • Full name

    • Date of birth

    • Social Security Number (last 4 digits) or Medical Record Number

    • Email address

    • Phone number

  4. Follow the on-screen prompts to verify your identity.

  5. Set up your username, password, and security questions.

  6. Confirm your email address to activate the account.

Once registered, you’ll be able to log in anytime from a computer or mobile device.

How to Log In to the UVA Patient Portal

Steps:

  1. Go to www.uvamychart.org.

  2. Enter your username and password in the login fields.

  4. Click “Sign In.”

If you’ve enabled two-step verification, you’ll need to enter a code sent to your email or phone before accessing your account.

Troubleshooting:

  • Forgot your password? Click “Forgot Password?” and follow the reset instructions.

  • Forgot your username? Click “Forgot Username?” and verify your information.

Accessing the Portal via Mobile App

You can download the MyChart app on your smartphone or tablet for even more convenience.

Steps:

  1. Download the MyChart app from the App Store or Google Play.

  2. Open the app and search for UVA Health or select it from the list of providers.

  3. Enter your MyChart login credentials.

  4. Use Face ID, Touch ID, or a secure PIN for quicker access.

With the mobile app, you can receive push notifications about new messages, appointment reminders, and test results.

Portal Access for Parents and Caregivers (Proxy Access)

UVA Health allows authorized individuals to access a patient’s portal through proxy accounts. This is especially helpful for parents of minors or caregivers of elderly or dependent patients.

To request proxy access:

  1. Fill out a Proxy Access Request Form available on the UVA Health website or from your provider.

  2. Submit the completed form in person or electronically.

  3. Once approved, proxy users can log in to their own portal account and switch views to manage another person’s health information.

Privacy and Security

The UVA Health Patient Portal complies with HIPAA regulations, ensuring your information is secure and confidential. All data is encrypted and access is protected by password and optional multi-factor authentication.

To protect your information:

  • Never share your password.

  • Log out after every session.

  • Use secure internet connections, especially on public Wi-Fi.

Frequently Asked Questions (FAQs)

Q1: Is the UVA Patient Portal free?
A: Yes, the MyChart portal is a free service provided by UVA Health to enhance patient experience.

Q2: What if I didn’t receive an activation code?
A: You can sign up online without a code or call the help desk for assistance.

Q3: Can I see all my past test results in the portal?
A: Most test results are posted to your portal account, often within 1–3 days after they are finalized. Some results may be delayed if your doctor wishes to discuss them first.

Q4: How soon can I see new test results?
A: UVA Health releases many test results as soon as they are available. However, some sensitive results may be reviewed by your doctor before being shared.

Q5: Is MyChart available for children?
A: Yes, parents or legal guardians can access their child’s information through proxy access, usually until the child turns 18.

Q6: Can I use the portal for emergency medical issues?
A: No. For emergencies, call 911 or visit the nearest emergency department. The portal is for non-urgent medical questions and information.

Q7: Who do I contact for technical support?
A: You can contact UVA MyChart Support at 434.243.2500 or email mychart@virginia.edu.

Q8: What happens if I forget my login info?
A: Use the “Forgot Username” or “Forgot Password” options on the login page. You’ll be guided through account recovery steps.

Final Thoughts

The UVA Health Patient Portal (MyChart) is a powerful tool designed to empower patients and improve healthcare access. From scheduling appointments to checking lab results, the portal simplifies communication between you and your healthcare team. With easy registration, a user-friendly interface, and secure features, it’s never been easier to stay on top of your health.

Ready to take control of your healthcare?
Visit www.uvamychart.org to sign up today.