St. Francis Hospital, part of either the Emory Healthcare or Trinity Health network (depending on location), offers patients a convenient way to manage their health information online through their patient portals. These portals offer a wealth of information and features to help you stay informed and engaged in your healthcare journey.
Which Portal to Use
St. Francis has multiple patient portal options, so it’s important to use the correct one:
- My HealthPoint: This is for patients within the Emory Healthcare network.
- My Health Rec: This portal is for patients at Saint Francis Healthcare locations.
- MyChart: Certain St. Francis locations (e.g., Charleston, SC) use MyChart.
Your healthcare provider can tell you which portal to use.
How to Log In
The login process is generally similar across the different St. Francis portals:
Go to the Correct Website:
- My HealthPoint: https://www.mystfrancis.com/patient-portal
- My Health Rec: https://www.saintfrancishosp.com/portal
- MyChart (Charleston, SC): https://www.rsfh.com/mychart/
- MyChart (Cape Girardeau, MO): https://www.sfmc.net/patients-visitors/mychart/
Find the Login Button: Usually, it’s clearly labeled as “Patient Portal,” “Sign In,” or “My HealthPoint/My Health Rec/MyChart.”
Enter Your Credentials:
- Username: This might be your email address or a unique username given by your provider.
- Password: Type in the password you created during registration.
- Forgot Password? Click the link provided if you need to reset your password.
- Click “Sign In” or “Log In”: This will take you to your personalized patient portal dashboard.
Troubleshooting Login Issues
If you’re having trouble logging in:
- Check Your Credentials: Double-check your username and password for typos. Passwords are case-sensitive.
- Reset Your Password: If you’ve forgotten your password, use the “Forgot Password” link.
- Contact Support: If you still have issues, contact the hospital’s patient portal support team directly. Their contact information is usually found on the login page or the hospital’s main website.
Benefits of Using the Patient Portal
Once you’re logged in, you’ll gain access to a variety of features:
- Medical Records: View lab results, visit summaries, medication lists, and more.
- Appointments: Schedule, reschedule, or cancel appointments online.
- Secure Messaging: Communicate directly with your providers.
- Billing: Pay bills and view statements.
The St. Francis patient portal is a powerful tool to help you actively participate in your healthcare journey!