St Francis Patient Portal

St. Francis Hospital, a prominent healthcare provider within the Emory Healthcare network, recognizes the importance of empowering patients to actively manage their health. Their patient portal, My Health Point, is a robust online platform that provides secure access to medical records, facilitates communication with healthcare providers, and offers a wealth of resources to enhance the patient experience.

St Francis Patient Portal

My Health Point is a user-friendly online tool designed to streamline your healthcare experience. It serves as a centralized hub where you can view your medical records, schedule appointments, communicate with your care team, and access educational materials. It’s a one-stop shop for managing your health information and staying connected with your St. Francis healthcare providers.

Accessing the St. Francis Patient Portal

Accessing My HealthPoint is simple and can be done in two ways:


Mobile App:

Currently, St. Francis does not offer a dedicated mobile app for the patient portal. However, you can still access the portal through your smartphone or tablet’s web browser. The website is mobile-friendly, ensuring a user-friendly experience on smaller screens.

Creating a My Health Point Account

To create a My HealthPoint account, you have a few options:

  • During Hospital Registration: If you were recently admitted to St. Francis Hospital, you would have been given the option to sign up for My Health Point during the registration process. If you chose not to sign up at that time, you can still create an account later.

  • Online Self-Enrollment: Visit the My Health Point website and click on the “Sign Up Now” button. You’ll need to provide your personal information and create a username and password.

  • In-Person Enrollment: You can also enroll in person by visiting the Medical Records department at your local St. Francis Hospital.

Key Features of the St. Francis Patient Portal

My HealthPoint offers a wide range of features to enhance your healthcare experience:

  • Medical Record Access:

    • View your medical records, including lab results, radiology reports, visit summaries, discharge instructions, immunizations, medications, and allergies.
    • Access your personal health information in a secure and convenient way.
  • Appointment Management:

    • Schedule, reschedule, or cancel appointments with your St. Francis healthcare providers.
    • View upcoming and past appointment details.
    • Receive appointment reminders.
  • Secure Messaging:

    • Communicate securely with your healthcare providers.
    • Ask questions, request prescription refills, or discuss your concerns.
    • Receive messages from your providers about test results or other important health information.
  • Medication Management:

    • Request prescription refills online.
    • View your medication history and dosage instructions.
  • Bill Pay:

    • View and pay your St. Francis medical bills online.
    • Access billing statements and payment history.
  • Health Information:

    • Access educational materials and resources about various health conditions.
    • Find information about St. Francis services and programs.
  • Additional Features:

    • Complete health questionnaires and surveys.
    • View upcoming classes and events.
    • Connect with support groups and other resources.

Benefits of Using the St. Francis Patient Portal

  • Convenience: Manage your healthcare needs 24/7 from the comfort of your home or on the go.
  • Empowerment: Take an active role in your health by staying informed about your medical information and treatment options.
  • Improved Communication: Easily and securely communicate with your healthcare team.
  • Time Efficiency: Save time by scheduling appointments, requesting refills, and accessing information online.
  • Enhanced Care Coordination: Share your medical information with other providers involved in your care.

Security and Privacy

St. Francis is committed to protecting the security and privacy of your health information:

  • HIPAA Compliance: My HealthPoint adheres to the strict privacy standards of the Health Insurance Portability and Accountability Act (HIPAA).
  • Encryption: Your information is encrypted during transmission and storage to prevent unauthorized access.
  • Secure Login: Access to your My HealthPoint account requires a unique username and password.

St Francis Patient Portal FAQ

Q: How do I get an activation code for My HealthPoint?

A: You can receive an activation code during your hospital registration or by contacting the Medical Records department at your St. Francis Hospital.

Q: Can I access my family member’s My HealthPoint account?

A: You can request proxy access to manage the health information of your child or another family member. Contact the Medical Records department for assistance.

Q: How do I reset my password?

A: Click on the “Forgot Password” link on the login page and follow the instructions.

Q: Is there a My HealthPoint app?

A: Currently, St. Francis does not offer a dedicated app for My HealthPoint. However, you can access the portal through a web browser on your mobile device.